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    Executive coaching and transition

    C-suite transition coaching: prepare for executive scope

    The step into the C-suite is not a larger version of the job below it. It is the point at which you stop being responsible for a function and become responsible for the enterprise — including parts of it you know nothing about, and including the consequences of decisions your peers make.

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    On this page
    1. The four shifts
    2. The second relationship
    3. Reflection scorecard
    4. The first hundred days at this level
    5. Action worksheet
    6. What the coaching covers
    7. On the loneliness
    8. How this works here
    9. In the Saudi market
    10. Common questions
    11. Start with the mandate

    That is a different job, and the people who struggle in the first year are almost never the ones who were not good enough at the last one. They are the ones who kept doing the last one well.

    What people look for as C suite transition coaching is usually this: the gap between being excellent at a function and being useful at an enterprise. This page is about that gap. Deciding whether to pursue the seat at all is executive career coaching; how you come across once you are in the room is executive presence coaching.

    ICF ACC · MBA · Riyadh · Arabic and English

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    The four shifts

    1 — From function to enterprise. You are now expected to have a view on capital allocation, on a market you have never worked in, on whether another executive's plan is sound. Abstaining is not neutral. "That is outside my area" was a reasonable position last year; at this table it reads as either disengagement or a lack of judgement.

    2 — From manager to peer among peers. Your influence over the people who matter most is now lateral. They do not report to you, you do not report to them, and the chief executive will not adjudicate between you — or if they do, both of you have lost something. Everything you used to achieve through authority you now achieve through agreement.

    3 — From reporting to being the source. There is no longer a layer above you that filters what you say. Your position is the organisation's position, your estimate becomes the plan, and a thought said out loud becomes a project. Senior people learn to speak more slowly here, not because they are cautious but because the cost of an unconsidered sentence has changed.

    4 — From doing to being read. What you attend, what you praise, who you have lunch with and what you fail to mention are all signals now, whether or not you intended them. This is the shift people find most uncomfortable and the one they adjust to last.

    Shifts 1 and 2 cause most first-year difficulty. Shift 3 causes the most damage when it goes wrong.

    The second relationship

    You now have two principals, and they want different things.

    The chief executive wants execution, no surprises, and a peer who makes their job easier rather than one more thing to manage.

    The board, the owner or the committee wants assurance, visibility and the sense that risk is understood. They are not interested in your function; they are interested in whether the enterprise is being run properly.

    Serving one at the expense of the other is the classic first-year error, in both directions. An executive who manages only upward to the CEO is invisible where succession is discussed. One who builds a board relationship without the CEO's knowledge has done something that will be remembered.

    The rule is simple and rarely followed: the CEO should never learn something about your function from the board.

    Reflection scorecard

    Score against the last quarter. 2 = consistently, 1 = sometimes, 0 = rarely.

    Score
    E1I gave a view on something outside my function that was not obvious
    E2I supported a decision that was bad for my function and good for the enterprise
    E3I can describe how the organisation makes money, or delivers its mandate, in three sentences
    P1I resolved something with a peer without involving the chief executive
    P2A peer asked for my help on something that was not my responsibility
    P3I know what each of my peers is being judged on this year
    S1I said something provisional and labelled it provisional
    S2Nothing I said this quarter became a project I did not intend
    B1The board or owner has heard directly from me about a risk before it became a problem
    B2My chief executive has never learned something about my area from the board

    Enterprise (E) /6 · Peers (P) /6 · Source (S) /4 · Board (B) /4

    Your lowest block is the next quarter's work.

    E2 is the item that defines the transition. Supporting a decision that costs your function and helps the enterprise is the moment you stop being a functional head and start being an executive. Most people can name the first time they did it.

    P3 is the least considered. You cannot influence peers laterally without knowing what they are being measured on, and almost nobody asks.

    The first hundred days at this level

    Different from a first management role, and different from a lateral senior move.

    Establish the mandate in writing, in the first three weeks. Not the job description — what the chief executive and the board each believe you were hired to change, and whether those two answers match. Where they do not, you have found your first and most important problem.

    Contract with each peer individually. A half-hour each: what do you need from me, what will irritate you, and what is currently not working between our functions. This is the highest-value hundred-day activity at this level and the one most often skipped in favour of meeting your own team.

    Learn the enterprise, not the function. Where the money comes from or how the mandate is delivered, at a level of detail that lets you have a view in a meeting you are not the expert in.

    Find out how the board actually works — who reads what, who asks the hard questions, what format they want, and what they were told before you arrived.

    Change one thing visibly, and choose it for the enterprise rather than for your function. The first change is read as a statement about which of those two you work for.

    Say less than you want to for the first month. Shift 3 has a delay before you feel it.

    Action worksheet

    THE MANDATE
    What the CEO thinks I am here to change:
    _________________________________________________________
    What the board or owner thinks:
    _________________________________________________________
    Where those two differ, and what I am doing about it:
    _________________________________________________________
    
    PEER CONTRACTS (one line each, after the conversation)
    Peer 1 ___________ needs from me: _______________________
    Peer 2 ___________ needs from me: _______________________
    Peer 3 ___________ needs from me: _______________________
    Peer 4 ___________ needs from me: _______________________
    What each is judged on this year: _______________________
    
    THE ENTERPRISE
    How this organisation makes money / delivers its mandate,
    in three sentences:
    _________________________________________________________
    
    THE FIRST CHANGE
    What, and why it is an enterprise change not a functional one:
    _________________________________________________________
    
    THIS QUARTER
    One thing I said that became a project I did not intend:
    _________________________________________________________
    One decision I supported that cost my function:
    _________________________________________________________

    Copy the block — nothing to download and no email required.

    The last two lines are the transition, measured. If the first is blank you are speaking carefully enough; if the second is blank you are still running a function.

    What the coaching covers

    In scope:

    • [ ] Establishing the mandate, and handling the case where the CEO and the board want different things
    • [ ] The peer relationships, individually and specifically
    • [ ] The board relationship: what to bring, how often, and what never to let them tell your CEO
    • [ ] Deciding what you stop doing — usually the hardest part, because it is the work you are best at
    • [ ] A place to think out loud that is not your team, your peers or your chief executive
    • [ ] Handling the first serious disagreement at this level

    Not in scope:

    On the loneliness

    Worth saying plainly, because people arrive at this level assuming it is a personal failing.

    Your team cannot be your confidants — what you know about the organisation is not theirs to carry. Your peers are, structurally, competing with you for resources and attention. Your chief executive is your assessor. Your predecessor is gone and your successor does not exist.

    This is structural, not personal, and it is the single most common reason executives say the first year was harder than expected. Having one place to think out loud that has no stake in the outcome is not a luxury at this level; it is close to a requirement, and the people who manage the transition well almost always have one.

    How this works here

    The relevant engagement is For Executives: Reach C-Level Roles — 6,000 SAR, two sessions over two hours, including a Work Personality Assessment and six months of follow-up. For a transition rather than a decision, the six-month follow-up is the part that matters: the mandate question resolves in weeks, the peer contracts in a quarter, and the board relationship over a year.

    Where the transition is tangled with a specific workplace situation, Navigate Workplace Challenges is a one-time engagement with no published price, settled on the discovery call.

    Sessions run in Arabic or English, in Riyadh.

    Figures are the prices currently listed, and are confirmed before anything is agreed.

    Book a discovery call · Message Saad on WhatsApp · See all services

    In the Saudi market

    Board and nomination-committee structures are common in listed companies, government-linked entities and larger family businesses, and they change what the second relationship looks like. A committee with regulatory or shareholder representation wants different assurance from a founder who reads everything personally.

    In a family business, find out where the real decision sits and whether the mandate you were given has been agreed with everyone who has to live with it. This is the most common source of a stalled first year in that setting, and asking directly is legitimate.

    In a government-linked entity, the approval architecture is the job. Knowing what requires which approval, and how long each takes, is not administrative detail at this level — it is the constraint every plan is built inside.

    Board papers and board conversations may run in different languages. Write the paper in the language it will be read in, and be ready to defend it in the other.

    The market is small enough that your first year is observed. How you handled a disagreement at this level is known outside the organisation sooner than people expect.

    Common questions

    I have been a functional head for years. Is this really different?

    Yes, in the four ways above. The most reliable signal that someone has made the shift is item E2 on the scorecard, and the most reliable signal that they have not is a flawless functional performance in year one.

    My CEO and my board want different things.

    Then that is the whole first hundred days, and it will not resolve by itself. Name the difference to the CEO first, not to the board.

    My peers are the problem.

    Usually the shift-two problem rather than the peers. Start with P3: find out what each of them is being judged on this year, and most of their behaviour becomes predictable.

    How long does the transition take?

    The mandate settles in weeks, the peer relationships in a quarter, and the board relationship over about a year. People commonly feel competent again somewhere in the second year.

    I was promoted internally rather than hired.

    Harder in one specific way: your peers remember you as a functional head and will continue treating you as one until you give them a reason not to. The peer contracts matter more, not less.

    I am the first person in this role.

    Then the mandate is unwritten and someone will write it eventually. Better that it is you, in the first month, and agreed rather than assumed.

    Start with the mandate

    Ask your chief executive what they believe you were hired to change, and ask whoever represents the board or the owner the same question. Write both answers down.

    If they differ, you have found the first hundred days. If they match, you have a mandate in writing, which is more than most executives have.

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    Reviewed by

    Coach Saad Al-Wuqayan

    Career & Executive Coach — ICF ACC, MBA

    Coach Saad Al-Wuqayan coaches professionals and executives in Riyadh. Nearly two decades across engineering, business development, financial leadership as a CFO and government transformation sit behind every session.

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